Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
앱 세부 정보
호환:
Support
총 설치 수
5+
작성자
Blitzz
버전
2.0.1
가격(USD)
Free to install
Additional fees may apply
See pricing detailsSome apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
앱은 계정에 바로 설치할 수 있습니다.
고객이 전하는 이용후기
1 이용 후기
익명
about 1 year ago
Our team utilizes this to integrate to Blitzz without having to leave the agents' home base of the Zendesk interface. Links to the agent's license in Blitzz. Allows us to connect to customers for verification and troubleshooting purposes in real time. I like that it posts an internal note with Blitzz session details to the ticket. One thing to note is that the app itself is only accessible from an existing ticket, in order for it to link the details to that ticket. So it won't appear on an unsubmitted new ticket.