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Zendesk for Employee Experience: applying CX strategies for better internal support
As we enter the “era of the conversation” and the workplace becomes increasingly digital first, it’s…
Zendesk recognized as a "Best Place to Work for Disability Inclusion" by 2022 Disability Equality Index®
Zendesk is committed to creating an inclusive workplace and thoughtful technology so that everyone feels empowered…
Zendesk releases its 2021 Global Impact Report
Zendesk today released our 2021 Global Impact Report which shares our environmental, social, and governance (ESG)…
Zendesk obtains ISO 27701 accreditation
Trust is one of our core values at Zendesk and we’re always working to deliver products…
Introducing the next evolution of our way of working
Like most companies, Zendesk’s offices around the world were thriving work hubs prior to the pandemic…
Announcing the Zendesk Foundation 2022 Tech for Good Impact Awards
The state of our world today demands that we recognize and address many challenges, from racial…
Tech for Good: Preparing the CX agents of the future
Many global companies set goals to increase diversity in their workforce. Yet despite this, people of…
Zendesk’s Women in Leadership series: Conquering confidence
Established as part of Zendesk’s commitment to building community and inclusivity for its customers, partners, and…
Zendesk provides new benefits to support employees when they need it most
Supporting our employees’ well-being has always been a priority at Zendesk. As we’ve dealt with the…
Welcome to the age of conversation
For the first time in over two years, Zendesk welcomed employees, customers and partners back to…
Looking ahead to the future
The future of building successful businesses is rooted in how deeply they understand their customers as…
Announcing the 2022 Zendesk Startup CX Awards Winners
Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…
Online platform powered by Zendesk provides critical aid to Ukrainian refugees
United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…
How to unlock growth with the Zendesk Suite
Companies that succeed at wowing customers have a huge edge over their competitors. But how do…
Why tech leaders must focus on both the customer and employee experience
Colleen Berube, CIO and SVP of Operations at Zendesk, had been on the job a little…
Zendesk’s 2020 Global Impact Report
Zendesk continues to strive to be an empathetic, active and responsible corporate citizen. As a company…
The big impact of small change: Introducing Zendesk’s Recharge Fridays
The pandemic has impacted the employee experience in a variety of ways. From where we work,…
Zendesk welcomes Cleverly
At Zendesk, we believe a key component of providing great customer experiences includes ensuring your agents…
