MaestroQA is Zendesk quality assurance and monitoring software.

Improve customer satisfaction, NPS, CES When scaling or outsourcing, maintain consistent service Create a quality score KPI for agents Drive employee learning and development

See how MeUndies uses Zendesk and MaestroQA to scale and manage a remote (BPO) customer support team.

See how Headspace used Zendesk and MaestroQA to maintain brand voice consistency across an outsourced team.

See how FabFitFun uses Zendesk and MaestroQA to manage an outsourced team with metrics.

See how Harry's uses Zendesk and MaestroQA to save time in their QA process (50%).

See how MOO uses Zendesk and MaestroQA to empower and train agents, improve agent experience, and reinforce company culture.