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Zendesk의 AI 책임자가 말하는 생성형 AI의 가능성과 위험성
Cristina Fonseca는 Zendesk의 AI 책임자이며, 이전에 Talkdesk와 Cleverly (2021년 Zendesk에 인수됨)의 창립자였습니다.십 년 넘게 고객 경험(CX)…
New State of Sales research reveals key factors that boost connection between teams
Zendesk’s 2022 State of Sales report, “Wrangling the Disconnected Sales Org”, has revealed how sales leaders…
Andee Nieto joins Zendesk as its new Chief People Officer
We’re excited to share that Andee Nieto will join Zendesk as the company’s Chief People Officer…
Alliants and Zendesk: Empowering companies and customers to create connections
Alliants, the customer experience technology specialists, wants to enable the world’s most revered brands to be…
The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine
The Center for Humanitarian Technology (CFHT) has named Zendesk as a crucial technology partner in the…
Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program
Zendesk is excited to announce that two new partners – Nairobits and NPower – have joined…
The New Dynamic Duo: How CX and Product Can Double Growth
Hundreds of entrepreneurs and startup founders from around the world gathered in Vancouver last week for…
Zendesk’s Colleen Berube Wins National ORBIE Award
Zendesk CIO and SVP of Operations Colleen Berube has been named a winner of the 2022…
