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동영상 • 12 min read

Zendesk 옴니채널 접근 방식

최종 업데이트: 2022년 07월 14일

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Video Thumbnail
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<button class="w-vulcan-v2-button">
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66% { opacity: 1; }
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1:24
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<button class="w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important" title="Mute">
<button class="w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important" title="Show settings menu">
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#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree ul:after{display:none}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree ol:after{display:none}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree li:after{display:none}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree label{background-attachment:scroll;background-color:transparent;background-image:none;background-position:0 0;background-repeat:no-repeat;background-size:100% 100%;float:none;outline:none}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree button{background-attachment:scroll;background-color:transparent;background-image:none;background-position:0 0;background-repeat:no-repeat;background-size:100% 100%;border:0;border-radius:0;outline:none;position:static}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree img{border:0;display:inline-block;vertical-align:top;border-radius:0;outline:none;position:static}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-tree button::-moz-focus-inner{border: 0;}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-max-width-none-important{max-width:none!important}
#wistia_chrome_42 #wistia_grid_48_wrapper .w-css-reset-button-important{border-radius:0!important;color:#fff!important;}

#wistia_grid_48_wrapper{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;font-family:Arial,sans-serif;font-size:14px;height:100%;position:relative;text-align:left;width:100%;}
#wistia_grid_48_wrapper *{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;}
#wistia_grid_48_above{position:relative;}
#wistia_grid_48_main{display:block;height:100%;position:relative;}
#wistia_grid_48_behind{height:100%;left:0;position:absolute;top:0;width:100%;}
#wistia_grid_48_center{height:100%;overflow:hidden;position:relative;width:100%;}
#wistia_grid_48_front{display:none;height:100%;left:0;position:absolute;top:0;width:100%;}
#wistia_grid_48_top_inside{position:absolute;left:0;top:0;width:100%;}
#wistia_grid_48_top{width:100%;position:absolute;bottom:0;left:0;}
#wistia_grid_48_bottom_inside{position:absolute;left:0;bottom:0;width:100%;}
#wistia_grid_48_bottom{width:100%;position:absolute;top:0;left:0;}
#wistia_grid_48_left_inside{height:100%;position:absolute;left:0;top:0;}
#wistia_grid_48_left{height:100%;position:absolute;right:0;top:0;}
#wistia_grid_48_right_inside{height:100%;right:0;position:absolute;top:0;}
#wistia_grid_48_right{height:100%;left:0;position:absolute;top:0;}
#wistia_grid_48_below{position:relative;}

 지원에 관한 한 고객은 개방된 초대를 기대하는데 Zendesk는 이를 가능하게 합니다. 옴니채널 지원은 간단하지만 강력한 솔루션을 제공하여 고객이 언제 어디서나 비즈니스에 참여할 수 있도록 합니다. Zendesk 옴니채널 지원에 대해 자세히 알아보세요.

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